Privacy Policy.
Brae at Chapelton Ltd customer privacy notice (Updated 2 July 2024)
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone - 01569698703
Email - hello@brae-at-chapelton.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Date of birth
Purchase or account history
Health information (including dietary requirements, allergies and health conditions)
Website user information (including user journeys and cookie tracking)
Photographs or video recordings
Call recordings
Identification documents
Information relating to compliments or complaints
We collect or use the following information for service updates or marketing purposes:
Names and contact details
Addresses
We collect or use the following information to comply with legal requirements:
Name
Contact information
Identification documents
We collect or use the following information for recruitment purposes:
Contact details (eg name, address, telephone number or personal email address)
Date of birth
National Insurance number
Copies of passports or other photo ID
Employment history (eg job application, employment references or secondary employment)
Education history (eg qualifications)
Right to work information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent
Legal obligation
Legitimate interest:
We collect information in order to take table bookings, to prepare orders of pre-packaged food, to issue our general newsletter to those opting in for this service on our website.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent
Legitimate interest:
The customer providing the information wishes to hear from our business of any general updates or services we offer. This is the nature of our newsletter.
Our lawful bases for collecting or using personal information for legal requirements are:
Consent
Legal obligation
Legitimate interest:
Personal information collected of employees allows for payments to be made for work carried out and for payslips and other documents to be issued by law. Personal information collected at time of an accident or incident will allow suitable reporting as required by law.
Our lawful bases for collecting or using personal information for recruitment purposes are:
Consent
Contract
Legal obligation
Legitimate interest:
To allow appropriate review of an applicant and determine their suitability for the role being advertised. Gathering personal information allows us to contact the individual and carry out interviews. Personal information is also required for payroll and tax purposes.
Where we get personal information from
People directly
How long we keep information
Information regarding table bookings are deleted at the end of the given month on our google calendar. There is no requirement to keep this information.
Information regarding employees are deleted at the end of their employment from within the google drive.
Information regarding customer data will remain on squarespace until the customer unsubscribes from the newsletter. Information will only be used for this purpose.
Who we share information with
Data processors
Heather Barclay - Thrift Bookkeeping
This data processor does the following activities for us: They process our payroll information
Squarespace
This data processor does the following activities for us: They collect and store personal information of customers who order food products online. They collect and store personal information of customers who sign up to our newsletter
Google (Via Google Drive)
This data processor does the following activities for us: They store personal information of employees.
Others we share personal information with
Insurance companies
Professional or legal advisors
Organisations we’re legally obliged to share personal information with
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113